Privacy policy
Last updated : July 6th, 2022
This Privacy Policy was created with the intent of informing users of our policies regarding the collection, use, and disclosure of Personal Information we receive on the Yes Taiwan website and platform.
At Yes Taiwan (https://yes-taiwan.pro), we recognize that the privacy of each user’s personal information is important. We use your Personal Information only to improve your experience and the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Also, note that we do not sell your personal information to third parties.
Here is an overview of what types of personal information we receive and collect when you use and visit Yes Taiwan (https://yes-taiwan.pro), and how we safeguard your information.
Personal information
Personal information is any information that can be used to identify an individual, such as a name, email address, Microsoft Teams ID, etc. — details you must provide when using this service. The personal information that we collect is limited to information that you register on our website, information that our tutors collect during a lesson for the purpose of using it in the lesson, and other information that you provide in connection with the Service.
Collection, use, and provision of personal information
We only collect personal information in an appropriate manner to the extent necessary to carry out our business. The purpose for which we collect and use personal information includes the following:
- To distribute information related to our services (direct mail, campaign information, surveys, etc.)
- To notify you of schedule changes related to your lesson(s).
- To distribute information about our services or affiliated companies.
- To accurately ascertain opinions and inquiries regarding our services.
- For customer support training.
- To analyze customer trends.
- For identification purposes.
- To contact and respond to emergencies such as disasters.
- To settle service charges and collect late fees, etc.
If we change how and why we collect and use the personal information of users in the future, we will notify you in advance and first obtain your consent. Personal information will not be provided to third parties without the consent of Yes Taiwan’s user, except in cases where we are entrusted with business operations in order to carry out the purpose of use.
Protection and Management of Personal Information
We are deeply aware of the importance of the handling of personal information. In order to guarantee the rights of Yes Taiwan’s members regarding their personal information, we will implement the following:
- We will comply with the Personal Information Protection Lawand related laws and regulations.
- We will implement reasonable security measures, both technically and organizationally, to prevent risks such as leakage, loss, damage, or falsification of personal information.
- We will respond promptly and sincerely to any inquiries regarding the handling of personal information and resolve them.
- We will regularly review and continuously improve our information security system to ensure the appropriate handling of personal information.
- We will take appropriate protective measures in compliance with the EU General Data Protection Regulation (hereinafter referred to as “GDPR”) when transferring personal data of persons located in the EEA (European Economic Area) and outside of the EEA, including Taiwan.
Cookies
We may use cookies to make the lives of our users easier, to investigate page browsing trends, to check login statuses, etc.
Cookies are small text files used to identify a minute piece of information about a user. Some cookies are required for a website to run, and other cookies are optional and only used if the user provides consent to their collection. The reason Yes Taiwan uses cookies across the Site is to make browsing for users more convenient, to optimize display content, to improve the site speed for the user, and to help users stay logged in.
If your browser settings allow cookies to be sent and received, we may retrieve cookies stored on your computer and then link your browsing trends to your personal information. You are permitted to refuse cookies by setting your browser to reject cookies, or by selecting a setting such as Reject cookies. You can also delete cookies stored on your computer at any time. Please note that some of the services and functions provided by the Company may not function properly if you delete your cookies.
Compliance with Laws, Regulations, and National Guidelines
We comply with the Act on the Protection of Personal Information and related laws and regulations, as well as any guidelines established by the government of Taiwan or the organizations to which it belongs.
Response to inquiries and consultations regarding personal information
If you have any inquiries or would like to consult with us regarding the handling of your personal information, please contact us at info@yes-taiwan.pro. We will also respond to inquiries regarding the protection of personal information for users of our service.
Modification
This policy is subject to change without prior approval. The revised policy will take effect from the time it is posted on this site, unless otherwise specified by the Service. Users will be notified by email when changes are made to our Privacy Policy as well as our Terms of Service.
Modification or deletion of personal information
We will not change a member’s personal information without their express consent. If a member requests to stop using the service, we will stop using that user’s personal information thereafter. If you wish to have your personal information deleted, please contact us via email at info@yes-taiwan.pro.
Disclaimer
Information provided by members to tutors on a personal basis is not personal information collected by Yes Taiwan, and is not considered personal information subject to protection and management under this policy. We will not be liable for any leakage or transmission of such information.